Shipping Policy – T-NAAZ.CO

At T-NAAZ.CO, we are committed to delivering your jewellery orders safely, securely, and on time. Please read our shipping policy carefully before placing an order.
📦 Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
Orders are processed only after prepaid payment (COD not available)
🚚 Shipping & Delivery Time
Standard Delivery Time: 5–7 business days
Delivery timelines may vary depending on:
Customer location
Courier partner delays
Weather or unforeseen conditions
We are not responsible for delays caused by courier companies, but we will always assist you.
🎁 Free Shipping
Free Shipping on all orders
No extra delivery charges will be collected
🔍 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email
You can track your order using the provided tracking details
❗ Delayed or Lost Packages
If your order is delayed beyond the expected time, please contact us
We will help you track and resolve the issue with the courier partner
⚠️ T-NAAZ.CO is not responsible for delivery failure due to incorrect or incomplete address details provided by the customer.
🛡️ Damaged or Missing Items
If you receive a damaged product or missing item, contact us within 24–48 hours of delivery
Unboxing video is mandatory for any damage or missing item claim
Claims without proper proof may not be accepted
📩 Contact Us
For any shipping or order-related queries, contact us at:
📧 Email: tnaaz.co17@gmail.com